H310/370
What you will need to do is the following: Please make sure the machine is powered down.
Power up the machine and repeatedly press the 'DEL' key on your keyboard.
This will load you into the BIOS.
Once in the bios, switch the mode from Easy Mode to Advanced Mode.
You can do this by pressing F6 on your keyboard.
Once you have done that, head over to the tab named 'Security'.
Then you will need to head down to 'Intel Platform Trust Technology' This should say disabled.
You need to Enable this.
To do that, press ENTER on your keyboard and select Enable.
Head over to Exit then press Save and Reset.
Let your machine boot back into windows 10.
From here you can then upgrade to Windows 11
Use this link to get to windows 11 downloader https://www.microsoft.com/software-download/windows11 Download Windows 11 Installation Assistant If you need any other help, respond back to this email or give us a call on Monday on 01618770030
Microsoft
www.microsoft.com
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