Support Article - BSOD Troubleshooting steps software – Dr Memory (XUM Enterprise Ltd)

Step 1 Make sure Windows Updates & Drivers are fully up to date

If you are having issues since installing new drivers or a new game please follow the steps below

to freshly install new or previous drivers for your gaming card

If however this doesn't resolve your issues we will need to repair windows

Step 2 Repair Windows

Step 3 Reset windows to defaults

Afterwards repeat step 1 Make sure Windows Updates & Drivers are fully up to date.

Please try running normal windows tasks, browsing etc for a few hours before installing any additional applications, such as Discord, and games.

When you start to install games/applications.

Please install and test one game/application at a time.

Then test to isolate whether or not a particular game and/or driver combination is at fault.

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