Support Article - Updates SFC/DSM & Reinstall

Please make sure Windows & drivers are fully up to date 

https://www.support.drmem.com/hc/en-gb/articles/360017907017-Windows-update

If you are still having issues 


Please can you try to repair windows with the following procedure

Please Reset Windows SFC DISM by following the steps explained here:

https://www.support.drmem.com/hc/en-gb/articles/360017901077-Reset-Windows-SFC-DISM

If you are still having issues it may be necessary to take your windows installation back to defaults



Please follow the following steps to return your windows installation to factory defaults

https://www.support.drmem.com/hc/en-gb/articles/360017901737-Reset-Windows-Refresh-Windows-1