How do I uninstall AMD software and utility from my computer? – Dr Memory (XUM Enterprise Ltd)

IMPORTANT: The following procedures are highly technical and may cause damage to your computer, operating system or loss of data. Only proceed if you are comfortable with this and accept the consequences. If you don't feel comfortable, consult a XUM support specialist about options for in-house repair or consult with a local computer technician.

Backing up files before proceeding

Backing up your files is very important, and the best way to prevent data loss.

IMPORTANT: The following steps may completely erase all data from the drives. Ensure you have backed up all important data before using the following commands. You should ALWAYS back up your data before performing a major change such as this. Backing up your system is fairly simple and easy to do, just follow these instructions on the article Backup and Restore in Windows 10 then follow the onscreen prompts to proceed.

Uninstalling AMD

A StoreMI system reformats the Windows raw disks in order to function properly. Once formatter,
there is no supported way to revert back to the original boot drive as the data is spread across
multiple drives.

Completely uninstalling the software is therefore not possible for bootable StoreMIs without
utilizing a third party OS migration tool.

StoreMI may be uninstalled using standard Windows uninstall options via the setup or control
panel. However, special steps are required if the StoreMI is a boot drive.

Step 1a: Backup or migrate any important data currently stored on the StoreMI drive to a separate disk drive using a commercially available data migration tool. Another blank hard disk
or SSD attached to the system SATA controller is highly recommended for this step NOT a USB
drive as we will need to be able to boot from this drive in later steps (unless the USB drive is
transferable to the motherboard SATA ports).

Step 1b: If using a 2-drive StoreMI configuration, convert the system to a single disk using the
StoreMI Remove StoreMI option. This will free up the SSD which may be used to clone the
StoreMI contents to. Note, check there is enough room for the OS to fit on the SSD before performing this operation.

Step 2: Boot the system from the migrated disk created in step 1a or 1b. Check the boot drive is
operating as expected and the StoreMI is no longer the boot drive.

Step 3: Click on the Windows icon, type “StoreMI” to search for the AMD StoreMI utility and
run the utility

IMPORTANT: The following step will erase all data from the StoreMI:

Step 4: Select “Change Settings” then “Delete” to remove the StoreMI, free the original drive(s)
and make them usable by Windows.

Step 5: Uninstall the AMD StoreMI software from the cloned boot drive.
The system will no longer contain any StoreMIs.

For this and more detailed instructions on how to configure and manage AMD StoreMI, consult the AMD StoreMI User Guide.